Dan King Sr. started the Charlotte Benjamin Franklin Plumbing Company in 1971. It was a one man truck operation, although it was residential for many years, he served the Charlotte area making repairs and small up fits. For years he was known by his motto "Not the Oldest, but the Best".
In 1985, Dan King Jr. obtained his mechanical license and joined his father bringing plumbing into the small family business. Dan Jr. focused on residential replacement and service. Over the next ten years, the company would grow from a one man company to twenty employees. During this same period, a commercial new construction plumbing department was added to their operation. Sadly, Dan Sr. passed away during the period of growth and was never able to see the accomplishments, leadership, and hard work Dan Jr. put into it. Dan Jr. with his marketing creativeness makes Benjamin Franklin Plumbing a very well known household name in the Charlotte area.
In 1995, Dan Jr. hired Mike Fowler after Mike chose early retirement from management at United Parcel Service. Dan and Mike together grew the company to nearly 8 million dollars from 1995 through 1999. The company nearly grew to 80 employees; however, Dan realized that his profitablity was unstable, and that they needed to focus on residential repair and replacement to be profitable. In November 1999 Dan and Mike attended an AirTime 500 Profit Success Day and joined that same afternoon. In January 2000 Dan and Mike traveled to San Jose, CA and also became a member of PSI. Over the next three to four years Dan and Mike would attend many AirTime 500 Expose and PSI Summits bringing back and implementing many of Jim Abrams and John Young lessons. During the same period of time they both worked diligently closing down the commercial and residential new construction areas of the business. The company would down size from 8 million to 3 million dollars.
In April 2002, Dan Jr. was President and Mike the Operations Manager of Dan King Plumbing, Heating, and Air. They made a decision to recruit and hire a master plumber in order to do technical training that was already in place. Tom Rea Jr. was hired in 2002 and he helped grow the company through hands on training in the field.
In April 2003, Dan Jr. approached Mike Fowler and Tom Rea Jr. about ownership within the company. After reaching an agreement, the three became equal partners in the business. After a year of ownership together the three decided that the "One Hour" name, message and logo, would be the right tool they needed for the proper growth into the future. In April 2004 employees of Dan King Plumbing, Heating and Air attended the 5th One Hour launch at McCarthy's One Hour Model Center in Omaha, Nebraska. Over the next 90-120 days the company would work diligently to implement One Hour Op-X and Franchise Compliance. A new excitement of the "On Time" message spread quickly across the workforce, as a new One Hour Sign was hung next to the Old Dan King Plumbing, Heating, and Air. Goal Boards and new fresh yellow paint in the office and on our trucks also helped in initiate the excitement of the message.
In the present day, Dan King's One Hour and Dan King Plumbing is a 11 million dollar company with 60 employees and reaches double digit net profits nearly every month.
Lance was very easy to talk to and friendly-so much that after he left my 3 year old called him the "nice guy".